INFO

It all started with a boy and his mama.
About Betty Ratbag 
((Contact directly at betty.ratbag@hotmail.com ))
Betty Ratbag was formed from one mama doodling her way through pregnancy, birth and now through raising a toddler. 
Each illustration has been created from the trails of motherhood. Coping with PND and the complete journey through the highs and low. 
They are an honest portrayal of the struggles and the magic of this mothering world.  
Charlie Aka Betty Ratbag also prides herself in being a big breastfeeding advocate, which has been a revisited subject in her work many times. 
Betty Ratbag started as a dream through pregnancy, which now has involved into a fully fledged business in its own right.
After two years of juggling a day job alongside this little world. We are proud to be able to continue the growth of Betty Ratbag as a full time One Woman Show.
From one mama to another, 
Thank you for supporting this small business. 
DELIVERY
We ship worldwide.

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HANDING AND SHIPPING TIMESCALE 

((Please take this timescale into consideration before placing an order))

We try and get orders dispatched within 7 working days, and often sooner. Because we want you to get your goodies and quick as motherly possible.

You will receive an email when your item has been packaged and handed over to the care of the post office.

((Confirmation emails sometimes find there way into the junk/spam folder.))

All orders within the UK are sent via Royal Mail Second Class.

For the UK please allow 2 weeks for delivery, after notification of dispatch.

Please note that delays in the service of Royal Mail are out of our control. If you haven't received your order within this time scale please contact via email at betty.ratbag@hotmail.com

For the rest of the world please allow 8 weeks for delivery. 

Please note that delays with customs processing within Australia, New Zealand and the U.S.A are not within our control. This may add additional time before delivery is successful.
Betty Ratbag is based in the U.K. If you live in a country where duty is payable on goods sent from the U.K, please note that this is not included within the cost of the item.
RETURNS
If you're not happy with your order, we can’t possible we won’t shed a few tears.
Please return all items within 14 days of your order being dispatched. The item must be unworn and in a sellable condition. Your refund will be processed within 7 working days of receipt of your parcel. Please DO NOT return your item to us after 30 days as we will not be able to process a refund for you.
As Betty Ratbag is a small business, it will be your responsibility to pay the cost of return postage. Sadly, we are not responsible if your return is lost in the post. As you are the sender of the item, you will need to contact your shipping service to claim compensation for loss.
You do not need to get in touch with us first.
Please return to BETTY RATBAG HQ. 
((Details can be found on the rear of your parcel))
From time to time, mistakes in packing your order can happen. If this is the case please do get in touch via the contact page and the Order Pixie will send you out a replacement item.
WHOLESALE
We’re exited to say we are now open to wholesale orders across most piece within Betty Ratbag. 
Just send an email over at betty.ratbag@hotmail.com to find out further information. 
From one mama to another, 
thank you for supporting this small business! 
Charlie 
AKA Betty Ratbag